Rating Rules
SHEIN has a comprehensive rating system for products, based on factors such as shipping, product quality, and user satisfaction.
1. What do the stars mean?
The total score of a product is 5.
A score of 4-5 means that most users are satisfied with the products they purchased.
A score of 1 to 3 means that most users indicate there is still room for improvement.
Every rating you make is extremely important to us. We will not hide low-rating reviews, ensuring the rating is genuine. We are committed to providing our customers with the best products and shopping experiences.
2. How is the rating calculated?
3. How is each rating calculated?
For some products, we provide attributes to rate from multiple perspectives so the product can be evaluated more easily and accurately. Products can be rated based on product quality, breathability, softness, ease of use, and other aspects; we will calculate the average ratings from all users. The total score is 5.
FAQ
1. Why do some products have no ratings?
New products may not have ratings after their launch. Product ratings will be available only after there are reviews from real users.
You can purchase the item and write your objective review.
2. Why do some products have limited rating attributes?
Some products have clear category attributes, which can be reflected in the objective rating; you can check the reviews for helpful tips for your purchase.