The SHEIN Creator Center is a platform developed by SHEIN to streamline and optimize influencer (creator) operations. It is designed for influencers to register, participate in campaigns, and manage brand collaborations. You will get free gifts and rewards after joining our campaigns in the program.

We're delighted that you're interested in our program! At this stage, an invitation is required to participate. Eligible creators will receive an official invitation from us. We will send the invitation through official channels, such as an email address with the shein.com domain.

Thank you for your continued support and interest in the brand. After careful review, your account currently does not meet our collaboration requirements. Our evaluation considers various factors, including but not limited to follower base, content performance, audience affinity, and the overall positioning and tone of the account. If you have other accounts or would like to provide updated information, you may submit a new application.

You will need to use your SHEIN account to register as a Creator Center user. If you don't have a SHEIN account yet, you'll need to register first.

At this stage, we will send invitations to creators who meet the requirements in available countries, and will soon extend to other countries. If you're interested in our program, please stay tuned!

At this stage, once we invite you and your onboarding is effective, you can access the Creator Center through the link we send you.

You must select at least one account from the authorized channels to have the opportunity to participate in our campaign. Once you enter the campaign and confirm collaboration, if you plan to submit posting links from multiple platforms during the collaboration, you will need to pre-authorize multiple accounts. We always recommend using a public account whose ownership you can prove as the authorized account to participate in the SHEIN Creator Center.

During the authorization request process, we may encounter technical issues that cause authorization to fail. In such cases, please contact the email address used in previous collaborations or via the "Contact us" email in the "Me" tab. Our team will assist you with the issue.

We recommend that you use a main account with public data and verifiable ownership as your authorized account to participate in the influencer program.

Once you successfully authorize your account, the platform will review it. You can check your account's verification status in real time. If it shows as "verified," you can independently sign up for campaigns on the list.

Our system will recognize the accounts you have previously authorized and display them when we invite you or when you submit an application for a campaign. If you want to manage your social media accounts, you can also add them in the "Me" tab under "Social media accounts".

You can find the activities you have joined in the "My collaboration" section of the SHEIN Creator Center homepage.

There are two ways to participate in our activities:

① We send you a campaign invitation, which you can find by going to the SHEIN Creator Center homepage -> My collaboration -> To be accepted. Here you can view the details of the invitations we have sent you. After reviewing them, you can respond by selecting Accept if you want to join.

② You can also apply for the activities you're interested in by navigating to Campaign list -> Join -> Apply and choosing the accounts you'd like to participate with. Once we review your application, you can continue with the steps to join the campaign.

Once your account authorization is complete and verified by the platform, all accounts listed as "verified" may be eligible to apply to participate in selected campaigns. You can find the available campaigns in the campaign list.

Our activities require you to follow specific posting rules. Therefore, once you enter the Campaign detail page, we will guide you through the necessary steps to participate.

You will typically see four sections: 1. Campaign introduction, 2. Order management, 3. Posting guidelines, and 4. Post management. In the activity you have selected, go to Campaign introduction to view the details. You can also view the posting requirements in Posting guidelines -> Posting requirements. Make sure to follow the posting requirements exactly.

Yes, and each campaign has a specific accounting period. You can find this information in the Campaign introduction and in the campaign list on the homepage. For example, in a selected activity, go to Join the campaign -> Campaign introduction to view the posting date.

Friendly reminder: posting deadlines are strict. Each campaign may have different deadlines, so please pay attention to the posting dates of each campaign and add content on time in Post management within the required timeframe.

When you apply to join a campaign, we will review whether your account meets the requirements for that campaign. When the campaign you applied for is in My collaborations -> pending approval on the homepage, it means your account has entered the review process. After that, you can check the review status of your account in the Campaign introduction. If your account is rejected, it means your account may not be suitable to participate in this campaign; however, this only refers to the specific campaign you applied for and does not affect your ability to apply for other campaigns in the future.

If you have been invited to the campaign or have passed the review stage, you will access the product selection function "Select Free Products" on the "Campaign Details" - "Campaign Overview" page and can start selecting products. Once your order has been successfully placed, you can track its progress in "Campaign Details" - "Order Management" or in the "Me" - "My Orders" tab. We add the amount corresponding to the product selection to your account. When placing your order, you can check your order limit by locating the gray figure of the amount to the right of "Total Price".

You will have two order opportunities within the selection amount. You can configure your details in these two orders (such as splitting the delivery and changing the address).

After placing an order, you can find a summary of the order progress in "Campaign Details" - "Order Management".

If you want to view the logistics details of the order, go to the "Me" - "My Orders" tab. There you will see all your orders. Click the filter button in the upper right corner, enter "Filter Orders" and select the campaign you want to check. Select the order for the specific campaign, click to enter, and you will be able to view the summary information of the order. Then click "Tracking" to see the current logistics progress of the order for the campaign you are checking. Sometimes, your order may include several packages, so pay attention to the "Package(s)" section on the "Tracking" page and confirm the range you need to check.

We regret to inform you that, currently, we cannot support address modifications once an order has been placed in the Creator Center. Please check your address before confirming the order. To meet your need for flexibility, we allow you to add multiple addresses and make necessary modifications to them before placing the order. Follow the steps below to add or modify addresses:

1. Add a new address: Go to the "Me" > "My Address" page > click on your current address information > click on "My Address" to add a new shipping address.

2. Modify an address: Go to the "Me" > "My Address" page, click on "Add a shipping address" > Enter "My Address" to edit the address and click "Save" to save it. When you need a default address for placing orders and receiving items, you can click "Set as default" and select the default address.

We're sorry you're going through this situation. Please contact us by email in the "Me" - "Contact" tab, and our team will assist you.

You can find the "Product ID" on the product details page when placing your order.

After placing your order, you can also find it by going to "Campaign Details" and then to "Publishing Guidelines".

Our campaign has specific publishing requirements. Once you have finished preparing your content and are ready to publish, return to the "Home" page - go to "My Collaboration", and find the campaign you selected - enter the "Campaign Details" page and select "Publishing Guidelines" - before publishing, go to the "Publishing Guidelines" interface and find "Publishing Requirements". Here, you can review the required text or click "Copy text to share" to copy and paste it. Copy the "Product Information" shown below (if you have received a gift with purchase). Once you have completed your post according to the requirements, return to the "Publishing Guidelines" interface and click "Submit your post" and include your "Post Link" and any relevant products, finally clicking "Submit". This will upload your first post for that channel. To upload to other channels or add more content, go to "Post Management" and click "Submit your post" at the bottom. Note: Make sure your content includes the necessary tags. Our publishing guidelines are based on regional advertising laws, social media platform copyright policies, and content security requirements.

When you participate in the campaign, you will be asked to comply with the content upload quantity requirements for the specified channels. If you have any special needs, please contact us via the email in the "Me" - "Contact" tab, and our team will assist you.

After uploading your video link, we will review the content. During this time, you will see that the status of your uploaded content is displayed as "Under review" to the right of the channel content link in "Campaign Details" - "Post Management" - "My Post". We will review the uploaded content and rate it as:

Rejected: The review was not successful, so we recommend that you upload it again. Approved: The post has been approved and no modifications are necessary. Modifications required: The review has identified areas for improvement in the content. If your content status is "Approved", it means your content has passed the review. If the status is "Rejected" or "Improvements required", modify your content according to the publishing requirements of our campaign.

You can find the reason for the rejection in the comment under "Rejected" within the post review. Additionally, please double-check that: You have published within the required publishing date of the campaign and have followed all "Publishing Requirements". Friendly reminder: Before uploading the post, go to "My Collaboration", find the chosen campaign and enter the "Campaign Details" page. Select "Publishing Guidelines" and locate "Publishing Requirements". You can review the requested text or click "Copy text to share" to copy and paste it. Remember to copy the "Product Information" shown below. (If you have a gift with purchase)

You have two ways to participate in our activities:

1. By receiving an invitation from us to the campaign.

2. You can also apply to participate in a campaign that interests you. Consequently, the participation process will vary slightly in terms of account authorization depending on the method you choose.

By invitation: We will make a list of the accounts we hope to collaborate with, which will require your confirmation in "Invited Accounts". However, we also invite you to use other accounts that have not been specifically invited. At this point, you can add or authorize these additional accounts when confirming your invited account, which will be labeled as "Other Accounts".

By request: The account you use to participate in a campaign will need to be selected or added for authorization review. In this case, your account will be included in "Authorized Accounts," and we will confirm whether it meets the campaign's participation requirements.

If your inquiry is related to the Affiliate program, please contact us through the SHEIN app → Me → Customer Service Center, so our customer service team can provide you with the most accurate support. Thank you for your continued support and love for SHEIN.