The order subtotal must not exceed 13,000 rupees (200 US dollars).

A phone number and a correct delivery address are required.

A Cash on Delivery payment has a charge of 78 rupees (1.2 US dollars) for the shipping company, as a service fee.

The order will be confirmed once you enter the verification code in the message sent to your mobile. The code is valid for 30 minutes.

You can cancel the order yourself from 10 minutes to 6 hours after its confirmation. If you cannot, it means the order has already been processed for shipping. In that case, contact customer service so they can help you.

It is generally carried out through Bluedart and has a delivery time of 8 to 15 business days (3-5 processing days included). Delays may occur due to bad weather, holidays, and vacations.

The courier company must deliver your order to your address and you must pay them at that time. Please prepare the exact amount in advance and make sure your phone is operational so they can contact you.

For Cash on Delivery orders, we cannot offer a return or exchange service at this time. We recommend placing a new order with the new items if you wish to exchange and return the original items. For more information about returns, please refer to our return policy .

The refund will be processed within the next 5 business days once we receive your returned package. For Cash on Delivery orders, the amount will be refunded to your SHEIN wallet. You can use this balance along with coupons and points on your next purchase. The refund to the SHEIN wallet takes effect in approximately 48 hours. Once the refund of your Cash on Delivery order is made to your SHEIN wallet, the money cannot be withdrawn to another account or bank card.