Shipping Information
Due to logistical restrictions, delivery service is not available in some areas. If you are unable to enter your address during checkout, it means delivery is not supported in your area. We apologize for any inconvenience caused.
Global Shipping (1-3 processing days)
Shipping to
Colombia

Shipping Method

Estimated Delivery Window

Costs

Standard Shipping

7-16 Business Days

60% are ≤ 13 business days

$31.900-spend below $429.900
Free - orders over $429.900

60% are ≤ 13 business days

5 business days

6 business days

7 business days

8 business days

9 business days

10 business days

11 business days

12 business days

13 business days

14 business days

15 business days

>15 business days

0.01%

0.01%

0.03%

1.38%

4.05%

8.98%

15.48%

18.27%

21.39%

9.40%

7.74%

13.28%


* In most cases, your package is usually delivered within the estimated time. However, it may be delayed due to flight delays, pre-order/customized items, weather conditions, or other external factors. Please check the tracking information for the most accurate delivery date.
* Click the "Confirm Delivery" button within the next 6 months (from the shipping date). After this date, the button will turn gray and no additional points can be earned.
If your package has not been delivered within the estimated time frame, please contact customer service within 90 days from the payment date so that the aforementioned issues can be resolved. Please note that 1) If the tracking information indicates that your package has been delivered but you have not received it, or 2) Your package includes missing/incorrect items or has other logistical issues, you must contact us within 60 days from the delivery date shown on the tracking information page. For inquiries about the product warranty, please refer to the 【Terms and Conditions】 for more details.
*The free On-Time Delivery Service entitles you to receive 200 SHEIN points if your order does not arrive by the estimated date. For more information, please refer to [the Terms and Conditions of the On-Time Delivery Service].